Testimonials of the Paddle Inn Rafting
Company
and White Water Rafting and Camping in North Carolina
on the Nantahala River.
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We appreciate our guests sending us comments and telling us what they thought about their experience with us. We wanted to share a few with you! | ||
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Guided Customers Comments We rafted last week with another company, and our guide was having
all sorts of problems. We were wedged on a rock just before the rapid
called the bump, and we had tried everything, but nothing was working.
The other companies just floated by us, laughing and making comments
to our guide about being stuck. Even one of the same company boats
passed by us. One of your guides stopped, and took at least 15 minutes
to get us moving again. He was so kind and considerate to us, and
the guide, and he made it a learning experience for all of us. He
showed us this system called a Z-Drag, and the boaters knot, while
helping us to get free. When I walked out on the porch this morning,
my husband was practicing the boaters knot, and trying to remember
how to do the Z-Drag. Please tell Brenner that he is the greatest,
and we are bringing the kids and their families up next month, and
we want to request him as our guide, and if your other guides are
also like Brenner, I am sure our kids will want guides also. |
Large Group Customers
I have planned many trips for our guests over the
last three years. I had chosen to deal with the largest Company on
the river for several years now, and I had no idea how wrong a person
could be for thinking the biggest was the best. I could see the difference
in how our guests were treated immediately. I just wanted to say "Thank
You" for extending the same Customer Service Excellence to our
customers, as we strive to deliver to them ourselves. Our family reunion was a huge success. When you said our group was
no problem, I had this funny little feeling in my stomach.Some in
my family can be real headaches. My uncle Carl is the worst. He can
spoil things for everyone, and he did not want to go anyway. When
your Mom got through with him, all he could do was smile. I heard
him tell his brother,, "I don't know what that Lady is selling,
but I am sure going to buy some of it". Thanks so much Mom. You
are not going to believe this, but Uncle Carl is already making our
plans for next year to come and do the same with you guys. Please confirm our booking for June 17 for next year, first trip
out. Everyone loved the trip so much, we deided on the way home to
make it a yearly event. . They didn't get any argument from me, that
was the easiest trip I have ever planned. I am sure that our numbers
will be at least the same, so plan on 200 rafters again, and I'll
give you an update when we get our final numbers. This was our third trip with Paddle Inn. Our first was our Youth
group of 87. Our next group was the Youth and Young Adults with 232
people. We are hosting a conference this year, and expecting attendance
of near 600. It will be amazing to watch your company handle this
crowd. I have no doubt in my mind that you will amaze me again. I
love to see your company operate. No one seems to think it is a big
deal, and everyone is so proficient and happy about what they are
doing, people just can;'t help but have a good time. I understand
you have a pretty extensive training program for your workers. I wish
I could send a few of mine to you for the Summer. I know you said
not to worry, but Wow,, I wish I had your crew here to help me during
the week before our rafting trip. I know the day that we come rafting
will be the easiest day of the week for me. Love you guys, and see
you next year! I wanted to say thank you for being so easy to work with, and being
so flexible. I did not collect the money from everyone before the
trip. It was storming here when we left, so I had a lot of dropouts.
Had I been dealing with another company, this would have been extremely
embarrasing. We drove in the rain the whole trip, but when we arrived
in the Gorge Area, it was beautiful, and the Sun shined all day. We
played the CD for the Church on Sunday. It was hilarious. Half of
the church was crying, and they never left their seats.. I have a
new job now at the church. They have asked me to be the activities
director. I think I am at a bit of a disadvantage. How am I ever going
to be able to top a Nantahala Rafting trip with Paddle Inn? Thank
you so much for your help. I hope you don't mind, but I will be using
your Group Packet information to help me plan all of my other trips,
to keep from making errors like the last. If I had only read it before
I planned this trip. I took the advice of some friends, and brought our employees out
for their yearly appreciation activity. Last year, it took us 6 hours
to get our crew on and off of the river with another company. You
guys are great. That was so smooth, and worked so well. I was very
pleased with your service. It is hard to find activites for large
groups like ours. Thank you so much for the great time We just had to compliment your guides fomally. I think it was much
more fun having guides spread out between the trip, rather than guides
in every boat. Your guides were very respectful of the girls, even
though they solicit other behavior from most river guides. They were
fun, and they were clean cut, and the girls loved them. Not one bad
word about any of the guides. And, that is amazing by itself. Just
looking at the guides, I thought it would be a repeat of other trips
with other companies. The girls had them pegged for "cool"
guides. It was almost like traveling with a different group of girls
after the trip. You have a great crew. Keep it up. |
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"Be Your Own Boss" Rental Customers Comments
Very nice job on the boat designs. I am an old river guide myself.
I guided our boat down the river yesterday. The boats track super well,
and they are very quick to respond. You have a very nice design. It
makes guiding the boats a real pleasure. See you guys in a couple of
weeks. My sister is coming in. for the week, and she loves to raft.
Guy Pierce, North Ga. |
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White Water Rafting
In North Carolina on the Nantahala River.
Paddle Inn Rafting Company 14611 Highway 19 West, Bryson City, North Carolina. Zip 28713. 800-711-RAFT or 828-488-9651 |